Non-Refundable Processing Fees

All orders paid by credit card, Shop Pay, Google Pay, Apple Pay, PayPal, or any third-party processor include non-refundable processing fees charged by the card networks (Visa, Mastercard, Amex).

These fees are not returned to us when an order is cancelled or refunded!

Refunds on Cancelled Orders

If you request a cancellation or refund for any reason, the original processing fee will be deducted from the refund amount.

Example:

Order Total: $5,000

Processing Fee: $145

Refund Issued: $4,855

(Processing fee percentages vary depending on the payment method used.)

Avoiding Processing Fees

If you prefer a payment method without processing fees, we offer:

● Interac e-Transfer (Canada)

● Bank Wire Transfer

● Cash Pickup / In-Person

● Direct Invoicing Options

Please contact us before purchasing if you wish to use any of these options.

Agreement to Terms

By completing checkout on our website, you acknowledge and agree to this policy, including the deduction of processing fees on cancellations and refunds.

Warranty & Refund Policy

SqueakyCleanAir air strut products include a limited lifetime warranty against manufacturing defects. All electronics, such as manifolds and compressors, carry a 1-year limited warranty. LowDynamics products are also covered by a 1-year limited warranty.

Warranty coverage for products from other brands (e.g., Viar, Air Lift, SMC, etc.) must be obtained directly from their respective manufacturers, as we do not provide warranty support for resold items.

All air struts, coilover conversion bags, manifolds, compressors, and tanks are final sale. These products are either made to order or considered custom components, and are therefore non-refundable. It is the customer’s responsibility to verify all specifications before placing an order, unless otherwise stated in writing.

We are happy to assist with questions before purchase; however, once an order is placed, it is considered processed, completed, and final.

For questions or clarification, please contact orders@squeakycleanair.ca.